conflict – Jurnal Pengurusan /jurnalpengurusan Sat, 08 Oct 2022 17:27:33 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.1 Konflik dalam Proses Penilaian Prestasi dalam Organisasi /jurnalpengurusan/article/konflik-dalam-proses-penilaian-prestasi-dalam-organisasi/?utm_source=rss&utm_medium=rss&utm_campaign=konflik-dalam-proses-penilaian-prestasi-dalam-organisasi Sat, 08 Oct 2022 17:27:33 +0000 /jurnalpengurusan/?post_type=article&p=3262 This study is conducted to explore the existence of conflict during performance appraisal process and its impact on employee’s performance in organisation. The performance appraisal process is important in organization in assessing the performance of employees and conflict is inevitable during the management of this process. However, there is lack of research being conducted in exploring conflict during the performance appraisal process specifically in Malaysia. Therefore, this study will explore on the process of managing performance appraisal and how it affects employee’s performance. The study was conducted using qualitative approach which involves face-to-face interviews with 15 participants which consists of the top managements and executives from two organisations. The respondents were involved in the process of performance appraisal in their organisations in Malaysia. The findings show that there exists conflict in the performance appraisal process and the effect that it has on the employee involved two aspects – emotion and motivation.

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Hubungan Antara Konflik dan Tingkah Laku Buli dalam Unit Kerja: Peranan Kepercayaan Sebagai Pengantara /jurnalpengurusan/article/hubungan-antara-konflik-dan-tingkah-laku-buli-dalam-unit-kerja-peranan-kepercayaan-sebagai-pengantara/?utm_source=rss&utm_medium=rss&utm_campaign=hubungan-antara-konflik-dan-tingkah-laku-buli-dalam-unit-kerja-peranan-kepercayaan-sebagai-pengantara Sat, 08 Oct 2022 13:14:50 +0000 /jurnalpengurusan/?post_type=article&p=2683 Workplace bullying behavior was found to not only harm employees but also the organization as a whole. Findings from past research have shown that individual and situational factors act as antecedents of bullying behavior. The purpose of this paper is to examine the relationship between conflict and workplace bullying. Specifically, this study hypothesized both direct relationship between conflict and bullying behavior, and indirect relationship between the two variables via trust. To test the validity of the measurement model and to test the hypotheses, Structural Equation Modelling (SEM) statistical technique was employed to analyze the survey data collected from 480 public officers from a large organization in Malaysia. Consistent with Conservation of Resources Theory, the results showed that conflict is directly related to bullying behavior in work unit, and indirectly related through trust as the mediator. The findings of the study contribute to the literature in counter-productive behavior (in general), and specifically in work bullying behavior, by showing the importance of conflict and trust in predicting bullying behavior in work unit.

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