Malaysia – Jurnal Pengurusan /jurnalpengurusan Mon, 24 Nov 2025 07:33:00 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.1 Elemen Persekitaran Sistem Pensijilan Kosmetik Halal Malaysia dari Perspektif Sistemik /jurnalpengurusan/article/elemen-persekitaran-sistem-pensijilan-kosmetik-halal-malaysia-dari-perspektif-sistemik/?utm_source=rss&utm_medium=rss&utm_campaign=elemen-persekitaran-sistem-pensijilan-kosmetik-halal-malaysia-dari-perspektif-sistemik Wed, 10 Sep 2025 04:09:07 +0000 /jurnalpengurusan/?post_type=article&p=7782 Kajian mutakhir mendapati sistem pensijilan kosmetik halal di Malaysia mempunyai elemen-elemen sistem berdaya maju. Namun, wujud masalah perundangan serta isu-isu berkaitan pengeluar dan pengguna kosmetik. Perkara ini mustahak untuk diteliti kerana kosmetik merupakan barang keperluan harian orang Islam, dan menjaga kemaslahatan pengguna Muslim adalah tanggungjawab negara sebagai negara Islam. Kajian ini menganalisis elemen persekitaran umum dan persekitaran khusus Sistem Pensijilan Kosmetik Halal Malaysia. Satu kerangka konseptual dibangunkan menggunakan perspektif rantaian nilai halal, perspektif kecantikan dalam Islam, serta konsep persekitaran dalam perspektif pengurusan strategik dan Model Sistem Viable (VSM). Kajian menggunakan metodologi penyelidikan kualitatif asas dengan menemu bual 20 responden termasuk pakar bidang halal, pengeluar, orang tengah dan pengguna kosmetik. Dapatan kajian menunjukkan elemen pengeluar dan pengguna adalah komponen terpenting yang mempengaruhi penerimaan pensijilan kosmetik halal. Elemen-elemen ini membentuk dua rantaian utama industri kosmetik negara, yakni rantaian perniagaan dengan pensijilan halal dan yang tidak. Secara keseluruhannya, ramai antara masyarakat dan pemain industri kekurangan ilmu fiqh halal dan haram serta ilmu saintifik bahan kandungan produk kosmetik. Pengertian kosmetik Barat untuk memperagakan kecantikan juga bercanggah dengan hukum penggunaan kosmetik dalam Islam yang asasnya harus dengan niat untuk kebersihan dan perapian diri. Malah, penggunaan sesetengah produk kosmetik menyukarkan ibadah orang Islam. Misalnya, penggunaan kosmetik rias muka dan pemakaian cat kuku menyulitkan untuk menunaikan solat. Dapatan kajian menyumbang kepada pengertian mendalam tentang elemen-elemen dan ciri-ciri dalam persekitaran sistem pensijilan kosmetik halal, serta mengetengahkan perbincangan penggunaan kosmetik dari perspektif Islam yang menjadi asas ilmu kepada pengembangan industri dan daya maju sistem pensijilan kosmetik halal di Malaysia.

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Consumer Behavioral Stickiness in Malaysian O2O Commerce from a Relationship Perspective: Trust Transfer Theory and Trust-Commitment Theory /jurnalpengurusan/article/consumer-behavioral-stickiness-in-malaysian-o2o-commerce-from-a-relationship-perspective-trust-transfer-theory-and-trust-commitment-theory/?utm_source=rss&utm_medium=rss&utm_campaign=consumer-behavioral-stickiness-in-malaysian-o2o-commerce-from-a-relationship-perspective-trust-transfer-theory-and-trust-commitment-theory Wed, 30 Apr 2025 04:30:10 +0000 /jurnalpengurusan/?post_type=article&p=7582 Amid fierce competition in Malaysia’s food industry, companies must unravel the trust dynamics that secure consumer loyalty to online-to-offline (O2O) platforms. By mastering these dynamics, businesses can transform their platforms from mere conveniences and transactional tools into consumer favorites for discovering, ordering, and enjoying food. Hence, this study examines the relationship between trust in the O2O platform, trust in the users’ community, trust in the O2O merchant and user stickiness on the O2O platform from the consumers’ perspective in Malaysia’s O2O food industry. This study also investigates the effect of trust in the users’ community as a mediator. A Structural Equation Model (SEM) analysis was conducted on data from 573 respondents. Results indicate that three distinct trust dimensions positively relate to user stickiness on O2O platforms. Moreover, trust in the user community exerts both direct and indirect effects on stickiness on the O2O platform. This study contributes to the knowledge of O2O commerce literature and provides platform developers and marketers with practical insights.

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Kesan Literasi Kewangan dan Pengurusan Risiko terhadap Prestasi Kewangan Koperasi Penanam Sawit Mampan di Sabah, Malaysia /jurnalpengurusan/article/kesan-literasi-kewangan-dan-pengurusan-risiko-terhadap-prestasi-kewangan-koperasi-penanam-sawit-mampan-di-sabah-malaysia/?utm_source=rss&utm_medium=rss&utm_campaign=kesan-literasi-kewangan-dan-pengurusan-risiko-terhadap-prestasi-kewangan-koperasi-penanam-sawit-mampan-di-sabah-malaysia Thu, 05 Dec 2024 08:39:04 +0000 /jurnalpengurusan/?post_type=article&p=7568 Bagi memastikan koperasi pertanian mampu untuk terus menyumbang kepada pembangunan komuniti pekebun kecil, keupayaan mereka untuk memahami dan mengurus kewangan serta risiko dengan cekap menjadi antara faktor penentu sesebuah kejayaan. Namun demikian, koperasi pertanian dilaporkan masih memiliki tahap literasi kewangan dan pengurusan risiko yang lemah sehingga menyumbang kepada prestasi yang kurang memuaskan. Oleh itu, kajian ini menguji kesan literasi kewangan dan literasi pengurusan risiko terhadap prestasi kewangan KPSM di Sabah. Data kajian diperoleh daripada soal selidik yang diedarkan kepada 81 orang responden dari 27 buah KPSM di Sabah. Setiap KPSM diwakili oleh tiga orang Anggota Lembaga Koperasi yang terdiri daripada pengerusi, setiausaha dan bendahari. Hasil daripada analisis regresi berganda mendapati bahawa kedua-dua literasi kewangan dan literasi pengurusan risiko mempunyai kesan positif terhadap prestasi kewangan KPSM di Sabah. Hasil kajian ini menyokong Teori Berasaskan Pengetahuan dan Teori Agensi seterusnya membantu pihak berkepentingan untuk memperbaiki pengurusan kewangan dan tadbir urus koperasi sekaligus berupaya meningkatkan prestasi kewangan sesebuah koperasi.

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Economic Constraint and Self-Tax Relief: Effects on Tax Compliance and Tax Evasion /jurnalpengurusan/article/economic-constraint-and-self-tax-relief-effects-on-tax-compliance-and-tax-evasion/?utm_source=rss&utm_medium=rss&utm_campaign=economic-constraint-and-self-tax-relief-effects-on-tax-compliance-and-tax-evasion Wed, 13 Nov 2024 03:42:12 +0000 /jurnalpengurusan/?post_type=article&p=7530 This paper investigates the impact of self-tax relief on tax compliance and tax evasion among Ìýindividual taxpayers as well as the influence of economic constraints on these relationships. This study employs a survey methodology that specifically targets individual taxpayers in Malaysia. Leveraging on the theory of planned behaviour, the findings reveal that self-tax relief has a positive effect on tax compliance and a negative effect on tax evasion. The findings also reveal that economic constraint moderates the relationship between self-tax relief with tax compliance and tax evasion. This study makes significant contribution to the literature through addressing the role of economic factors in determining the behaviour of individual taxpayers. Despite ongoing discussions on how economic constraints influence tax compliance and tax evasion, empirical evidence remains limited. More specifically, this study addresses a research gap focusing on the impact of current economic constraints on the relationship between self-tax relief, tax compliance, and evasion. The study provides implications for policymakers on the need to account for economic factors and tax policy. It specifically suggests improvements in the tax structure such as continuous assessment of the value of self-tax relief that could encourage tax compliance and mitigate evasion.

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Examining the Influence of Departure Levy on Air Travel Intentions: An Empirical Study in Malaysia /jurnalpengurusan/article/examining-the-influence-of-departure-levy-on-air-travel-intentions-an-empirical-study-in-malaysia/?utm_source=rss&utm_medium=rss&utm_campaign=examining-the-influence-of-departure-levy-on-air-travel-intentions-an-empirical-study-in-malaysia Thu, 01 Aug 2024 21:40:22 +0000 /jurnalpengurusan/?post_type=article&p=7333 The introduction of departure levy in the airline industry is becoming a common practice globally, intending to generate revenue and address environmental concerns. However, the impact of these levy on passengers’ behaviour remains a topic of debate. To better understand the factors influencing Malaysian airline passengers’ behaviour in response to departure levy, the Theory of Planned Behaviour (TPB) was employed in a survey of 412 respondents. The research employed multiple regression analysis to examine the relationships of variables. The survey revealed some insightful findings. Firstly, positive attitudes towards departure levy were found to be strongly correlated with their propensity to use airline services. Secondly, passengers perceived behavioural control strongly influenced their behaviour. Thirdly, the passenger’s perception of departure levy was found to be a key factor in determining the likelihood of using airline services. These findings provide valuable insights into the impact of taxation measures on passenger behaviour and can inform evidence-based airline economic development policies. Understanding passengers’ attitudes towards departure levy helps policymakers and stakeholders identify potential revenue streams, boosting airline economic viability, especially during industry disruptions. Insights into levy perceptions impact ticket pricing strategies, helping airlines optimize revenue while staying competitive. Policymakers can use behavioural insights to design sustainable aviation policies, promoting air travel while addressing environmental concerns.

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Challenges in Applying IR4.0 Technologies to Improve Organizational Structure and Positions: The Case of Malaysian Public Agencies /jurnalpengurusan/article/challenges-in-applying-ir4-0-technologies-to-improve-organizational-structure-and-positions-the-case-of-malaysian-public-agencies/?utm_source=rss&utm_medium=rss&utm_campaign=challenges-in-applying-ir4-0-technologies-to-improve-organizational-structure-and-positions-the-case-of-malaysian-public-agencies Tue, 07 May 2024 03:08:41 +0000 /jurnalpengurusan/?post_type=article&p=7306 Despite the challenges, the Fourth Industrial Revolution (IR4.0) offers prospects for enhancing public service delivery. This article identifies the challenges in applying IR4.0 technologies to improve organisational structure and roles of Malaysian public agencies. The Socio-technical Systems Theory, Learning Organization Theory, and Theory of Disruption are discussed as a theoretical framework of this article. Employing the qualitative grounded theory methodology, data was collected from 26 public officials through interviews and a focus group discussion. The results reveal seven themes categorised into internal and external challenges. The internal challenges include human resources, financial resources, work process, digital data, laws and regulations, and the agency’s function, while public perception forms the sole external challenge. Seven research propositions have been developed to propose the relationship between these challenges and the implementation of IR4.0 technologies in improving organizational structure and positions. The research provides empirical evidence on the challenges facing public agencies in using IR4.0 technologies to improve organizational structure and positions, thus offering recommendations that public officials must reformulate and restructure their approach in managing human resources during IR4.0.

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Public Acceptance of Carbon Tax Implementation: A Nationwide Empirical Study in Malaysia /jurnalpengurusan/article/public-acceptance-of-carbon-tax-implementation-a-nationwide-empirical-study-in-malaysia/?utm_source=rss&utm_medium=rss&utm_campaign=public-acceptance-of-carbon-tax-implementation-a-nationwide-empirical-study-in-malaysia Fri, 22 Dec 2023 07:21:05 +0000 /jurnalpengurusan/?post_type=article&p=7190 This study investigates public personal traits and demographic factors influencing their acceptance of the implementation of carbon tax policy in Malaysia. Understanding the public’s acceptance behaviour becomes crucial as carbon tax gains attention in developing countries. Through an online survey of 566 respondents, the research employs multiple regression analysis, t-test and one-way analysis of variance to examine the relationships. The results indicate that the carbon tax policy receives positive support from the public, who perceive carbon tax as an effective policy to reduce carbon emissions, those willing to pay more to protect the environment, those who recognise climate change as a serious issue and the Chinese community. These findings fill a gap in the environmental taxation literature for developing countries, offering insights for the Malaysian government to formulate effective strategies for public support. It is imperative for the government to consistently disseminate information to the public and create awareness through mass media regarding the serious issue of climate change and the effectiveness of a carbon tax to mitigate it. Regardless of the political party in power, adopting a carbon tax should be prioritised as a national agenda to maintain the country’s economic, social, and environmental sustainability to demonstrate the government’s unwavering commitment.

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Kesan Ketidakpastian Persekitaran Terhadap Hubungan Antara Tadbir Urus Dan Prestasi Koperasi Peladangan Kelapa Sawit Di Malaysia /jurnalpengurusan/article/kesan-ketidakpastian-persekitaran-terhadap-hubungan-antara-tadbir-urus-dan-prestasi-koperasi-peladangan-kelapa-sawit-di-malaysia/?utm_source=rss&utm_medium=rss&utm_campaign=kesan-ketidakpastian-persekitaran-terhadap-hubungan-antara-tadbir-urus-dan-prestasi-koperasi-peladangan-kelapa-sawit-di-malaysia Wed, 26 Jul 2023 07:50:07 +0000 /jurnalpengurusan/?post_type=article&p=6967 Kajian empirik mengenai pengaruh Tadbir Urus Koperasi (TUK) terhadap Prestasi Koperasi (PK) amat kurang dilakukan, khususnya yang melibatkan koperasi bersaiz sederhana dan kecil. Setakat ini, kajian lepas masih tidak jelas dan tidak konklusif mengenai kewujudan hubungan tersebut.Ìý Objektif kajian ini adalah untuk menyiasat kewujudan hubungan antara TUK dan PK dan kesan penyerderhanaan ketidakpastian persekitaran (KP) terhadap hubungan antara TUK dan PK. Kajian ini menjangka bahawa pelaksanaan TUK akan memberi kesan kepada PK bergantung kepada konteks persekitaran koperasi. Kajian ini menggunakan set data koperasi bersaiz sederhana dan kecil dalam industri peladangan kelapa sawit di Malaysia. Hasil kajian menggunakan analisis PLS-SEM mengesahkan wujud hubungan positif dan signifikan antara TUK dan PK, sementara KP didapati tidak mempunyai kesan penyederhanaan terhadap hubungan tersebut. Dapatan kajian ini membuktikan kesan tadbir urus koperasi terhadap prestasi koperasi tanpa mengira persekitaran di mana koperasi berada. Semua koperasi seharusnya memandang serius kepentingan pengukuhan TUK bagi meningkatkan prestasi.

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The Structural Relationship among Students’ Perceptions of Sales-Related Skills, Sales Careers, and Views of Others and the Intention to Pursue Sales Careers in Malaysia: The Mediating Effect of Feelings towards Selling /jurnalpengurusan/article/the-structural-relationship-among-students-perceptions-of-sales-related-skills-sales-careers-and-views-of-others-and-the-intention-to-pursue-sales-careers-in-malaysia-the-mediating-effect/?utm_source=rss&utm_medium=rss&utm_campaign=the-structural-relationship-among-students-perceptions-of-sales-related-skills-sales-careers-and-views-of-others-and-the-intention-to-pursue-sales-careers-in-malaysia-the-mediating-effect Fri, 31 Mar 2023 08:43:02 +0000 /jurnalpengurusan/?post_type=article&p=6920 Companies are increasingly looking for sales professionals. However, most university students are hesitant to consider sales as a prospective job option after graduation. Understanding the determining factors that influence graduates’ willingness to work in sales in Malaysia is critical in persuading more students to engage in sales career and restoring market demand for sales employment. Thus, this study investigates the relationship between perceptions of sales-related skills, perceptions of sales careers, and perceptions of how others view salespeople and the intention to pursue sales career among students in Malaysia’s universities. The effect of feelings towards selling as a mediator is also explored. The study analyses data from 276 business undergraduates using a structural equation modeling approach. The research findings indicate that perceptions of sales-related skills, perceptions of sales careers, and perceptions of how others view salespeople have positive impacts on intention to pursue sales career. There was also evidence that shows feelings towards selling influence intention to pursue sales career directly and indirectly. This study adds to the body of knowledge regarding sales education and provides universities practical insights into the factors determining student intentions to pursue sales jobs.

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Bekerja dari Rumah dan Prestasi Adaptif: Autonomi Kerja dan Kepimpinan Rendah Hati Sebagai Penyederhana /jurnalpengurusan/article/bekerja-dari-rumah-dan-prestasi-adaptif-autonomi-kerja-dan-kepimpinan-rendah-hati-sebagai-penyederhana/?utm_source=rss&utm_medium=rss&utm_campaign=bekerja-dari-rumah-dan-prestasi-adaptif-autonomi-kerja-dan-kepimpinan-rendah-hati-sebagai-penyederhana Fri, 31 Mar 2023 08:13:40 +0000 /jurnalpengurusan/?post_type=article&p=6903 Pandemik Covid-19 telah membuka lanskap terhadap kelebihan bekerja dari rumah dan penyesuaian diri dalam melaksanakan tugasan. Autonomi kerja dan gaya kepimpinan juga berpotensi untuk membantu pekerja menyesuaikan diri dalam persekitaran kerja yang lebih fleksibel. Oleh itu, tujuan kajian adalah untuk mengkaji kesan bekerja dari rumah, autonomi kerja dan kepimpinan rendah hati terhadap prestasi adaptif serta kesan penyederhanaannya. Teori ketetapan diri (self-determination theory) dirujuk sebagai teori asas untuk mengenal pasti sejauh mana autonomi kerja dan kepimpinan rendah hati dapat membantu pekerja untuk lebih bermotivasi dalam melaksanakan kerja dari rumah. Data yang diperolehi daripada maklum balas 200 responden dianalisis menggunakan PLS-SEM. Hasil kajian menunjukkan bekerja dari rumah, kepimpinan rendah hati dan autonomi kerja mempunyai hubungan yang positif dan signifikan dengan prestasi adaptif. Autonomi kerja yang luas dan persepsi yang tinggi terhadap kepimpinan rendah hati secara tidak langsung menguatkan hubungan di antara bekerja dari rumah dengan prestasi adaptif. Kajian ini telah menyumbang secara teoretikal bahawa pemberian autonomi kerja yang luas dan pengaruh gaya kepimpinan rendah hati dapat menyuntik motivasi untuk meningkatkan prestasi adaptif walaupun bekerja dari rumah. Manakala secara praktikal, organisasi perlu melengkapi penyelia dengan gaya kepimpinan rendah hati dan memperluaskan autonomi kerja untuk memantapkan prestasi pekerja tidak kira di mana mereka bekerja.

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