technostress – Jurnal Pengurusan /jurnalpengurusan Wed, 26 Jul 2023 10:01:00 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.1 Technostress and Job Outcomes: A Systematic Literature Review /jurnalpengurusan/article/technostress-and-job-outcomes-a-systematic-literature-review/?utm_source=rss&utm_medium=rss&utm_campaign=technostress-and-job-outcomes-a-systematic-literature-review Wed, 26 Jul 2023 07:37:49 +0000 /jurnalpengurusan/?post_type=article&p=6955 The use of technology in daily life and tasks has led to a variety of job outcomes. These were previously referred to under various terms and concepts used by past researchers. A Systematic Literature Review (SLR) was conducted and since this phenomenon is still new and in the exploratory phase, this technique will give an overview of the trend shown in past studies as related to impact on job outcomes. Data for this article were gathered from the Scopus and Web of Science databases from 1982 to 2021. Seventy articles were finalized from 269 found at the initial stage through the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) reporting method. The study has identified and combined as many as ten terms and concepts into job outcome dimensions and further developed a conceptual framework between technostress and job outcomes. The trend and combination of these dimensions will be a source of reference and guidelines for organizations to formulate intervention measures to reduce the impact of technostress on job outcomes. Meanwhile, further research is recommended to focus on the role of mediating and moderating factors that may also affect job outcomes.

 

 

 

 

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Understanding User Characteristics as Antecedents of Technostress towards HRMIS: A Mixed-Method Study /jurnalpengurusan/article/understanding-user-characteristics-as-antecedents-of-technostress-towards-hrmis-a-mixed-method-study/?utm_source=rss&utm_medium=rss&utm_campaign=understanding-user-characteristics-as-antecedents-of-technostress-towards-hrmis-a-mixed-method-study Wed, 12 Oct 2022 04:38:08 +0000 /jurnalpengurusan/?post_type=article&p=5807 This study aims to explore the effects of user characteristics as antecedents of technostress towards human resource management information system (HRMIS) in government agencies of Malaysia. To address the research objective, we conducted an exploratory mixed-method study which involved both the semi-structured interviews with HRMIS experts from three state governments of Malaysia and the survey questionnaire of HRMIS end-users. Findings from the content analysis of the interview data have identified three key characteristics of users, namely, attitude, technology readiness, and readiness for change, and have suggested that these characteristics are relevant antecedents of technostress. The PLS analysis from the quantitative survey results have revealed that the experiences of technostress towards HRMIS can be influenced only by user’s attitude. From the theoretical aspects and practical implications, this study provides the researchers insights and understanding of the phenomena for future exploratory studies and valuable guidance for the practitioners to manage strains associated with technostress both in the public and the private sectors. More importantly, this study has not only provided new empirical evidence that extends the generalizability of previous findings particularly on technostress and job outcomes but also different from previous studies in the field of information system by examining the antecedents of technostress in the context of human resource information system (HRIS).

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