{"id":6468,"date":"2010-10-27T00:00:24","date_gmt":"2010-10-27T00:00:24","guid":{"rendered":"https:\/\/www.ukm.my\/news\/?page_id=6468"},"modified":"2015-05-09T06:38:48","modified_gmt":"2015-05-09T06:38:48","slug":"ukm-measures-its-quality-through-kpis-benchmarked-with-international-good-practice","status":"publish","type":"page","link":"https:\/\/www.ukm.my\/news\/archive\/year-2010\/october-2010\/ukm-measures-its-quality-through-kpis-benchmarked-with-international-good-practice\/","title":{"rendered":"每日大赛app measures its quality through KPIs benchmarked with international good practice"},"content":{"rendered":"<aside class=\"mashsb-container mashsb-main \"><div class=\"mashsb-box\"><div class=\"mashsb-count\" style=\"float:left\"><div class=\"counts mashsbcount\">0<\/div><span class=\"mashsb-sharetext\">SHARES<\/span><\/div><div class=\"mashsb-buttons\"><a class=\"mashicon-facebook mashsb-noshadow\" href=\"https:\/\/www.facebook.com\/sharer.php?u=https%3A%2F%2Fwww.ukm.my%2Fnews%2Farchive%2Fyear-2010%2Foctober-2010%2Fukm-measures-its-quality-through-kpis-benchmarked-with-international-good-practice%2F\" target=\"_top\" rel=\"nofollow\"><span class=\"icon\"><\/span><span class=\"text\">Facebook<\/span><\/a><a class=\"mashicon-twitter mashsb-noshadow\" href=\"https:\/\/twitter.com\/intent\/tweet?text=&amp;url=https:\/\/www.ukm.my\/news\/?p=6468&amp;via=https:\/\/twitter.com\/ukmtwit\" target=\"_top\" rel=\"nofollow\"><span class=\"icon\"><\/span><span class=\"text\">Twitter<\/span><\/a><a class=\"mashicon-subscribe mashsb-noshadow\" href=\"#\" target=\"_top\" rel=\"nofollow\"><span class=\"icon\"><\/span><span class=\"text\">Subscribe<\/span><\/a><div class=\"onoffswitch2 mashsb-noshadow\" style=\"display:none\"><\/div><\/div>\n            <\/div>\n                <div style=\"clear:both\"><\/div><div class=\"mashsb-toggle-container\"><\/div><\/aside>\n            <!-- Share buttons by mashshare.net - Version: 4.0.47--><p style=\"text-align: justify;\"><img decoding=\"async\" class=\" alignleft\" src=\"https:\/\/www.ukm.my\/news\/images\/stories\/Campus_News_Picture\/AEF1.jpg\" alt=\"\" \/>WEDNESDAY, 27 OCTOBER 2010 16:05<\/p>\n<p style=\"text-align: justify;\"><strong>By Mohd Safar Hasim<br \/>\n<\/strong><strong>Pix by Riza Atiq<\/strong><\/p>\n<p style=\"text-align: justify;\">\nSeoul,\u00a0 27 Oct. 2010 &#8212; Universiti Kebangsaan Malaysia (每日大赛app) never use ranking as an absolute measure of quality as the indicators used capture a narrow range of what the university as a complex organization does, its Vice Chancellor, Prof Tan Sri Sharifah Hapsah Sahabudin said here today.<\/p>\n<p style=\"text-align: justify;\">\nInstead, 每日大赛app uses a wide range of key performance indicators (KPI), covered under five pillars of excellence, namely governance, leadership, academia, teaching and learning and research and innovation. These KPIs are benchmarked with international good practices.<\/p>\n<p style=\"text-align: justify;\">\nProf Tan Sri Sharifah Hapsah was presenting a paper entitled The new accountability culture: rationale, measures and challenges for higher education in Malaysia at the 2nd ASEM Rectors&#8217; Conference, themed \u201cAsia-Europe University Cooperation: Contributing to the Global Knowledge Society\u201d.<\/p>\n<p style=\"text-align: justify;\">\nThe conference\u00a0 is organised through the joint efforts of the ASEM Education Hub (AEH) under the auspices of the Asia-Europe Foundation (ASEF), Korea University (KU) and the ASEAN University Network (AUN) on 26-27 October, 2010 in Seoul, Korea.<\/p>\n<p style=\"text-align: justify;\">\nProf Tan Sri Sharifah said, traditional accountability as conducted annually by the auditor and reported to parliament focuses on compliance with international accounting and finance procedures, adherence to rules and regulations to avoid extravagance, wastage and abuse of taxpayers&#8217; money.<\/p>\n<p style=\"text-align: justify;\">\nShe then highlighted quality assurance, research university audit and university good governance index as the newer accountability in higher education<\/p>\n<p style=\"text-align: justify;\">\nIn the mid 1990s, Malaysia embarked on liberalization, democratization and privatisation to increase access to higher education and to check the net outflow of revenue by also attracting international students to study in Malaysia. In making Malaysia an education hub, quality assurance was an essential feature of accountability to students, parents and other stakeholders.<\/p>\n<p style=\"text-align: justify;\">\nIt was initially applied to private higher education institutions (HEIs) through the National Accreditation Board Act and later expanded to cover all HEIs under the Malaysian Qualifications Agency (MQA) Act. The MQA Act makes it mandatory for HEIs, either through a self accrediting mechanism or an external evaluation by the MQA, to ensure that all programmes are delivered at standards where they can be entered into the Malaysian Qualifications Register.<\/p>\n<p style=\"text-align: justify;\">\nThe research university audit was introduced in 2006 to identify universities that can further the national agenda for a competitive economy and social wellbeing through R&amp;D, innovation and commercialisation. The four universities that were given research university status were given considerable additional annual grants. They are audited every three years to maintain the status.<\/p>\n<p style=\"text-align: justify;\">\nBy the mid 2000s when world university ranking became fashionable and naively associated with quality and excellence, there was great obsession to get at least 2 Malaysian universities into the top 100. It was only in 2009 that it was agreed that autonomy was necessary for making greater strides towards excellence. However autonomy has to be &#8220;earned&#8221; whereby the government is willing to grant greater autonomy provided higher education institutions demonstrate good governance (institutional, financial, human resource and academic governance). A code of good university governance is being developed, from which will be derived the university good governance index as a measure of the readiness of universities to be granted autonomy.<\/p>\n<p style=\"text-align: justify;\"><img decoding=\"async\" src=\"https:\/\/www.ukm.my\/news\/images\/stories\/Campus_News_Picture\/AEF2.jpg\" alt=\"\" \/><\/p>\n<p>Tan Sri Sharifah Hapsah \u00a0highlighted the issues of overlapping criteria, insufficient clarity about the information that is required, inadequately trained auditors and the amount of time, energy and resources that have to be invested in complying to the requirements of the various auditing agencies and departments.<\/p>\n<p style=\"text-align: justify;\">\nShe emphasised the need for dialogue and cooperation of all stakeholders in developing the measures and for HEIs not to be distracted by performance indicators set by central agencies or ranking bodies. Instead she advised HEIs to develop their own strategic plans with performance indicators that are designed to achieve the university\u2019s vision and mission. These KPIs should be benchmarked with international good practices. The KPIs demanded by external auditing bodies should be incorporated in the HEI&#8217;s plan. In this way HEIs will attain excellence in a systematic way rather than play to the ranking or accountability game.<\/p>\n<p style=\"text-align: justify;\">\nThe accountability culture should support the university\u2019s overall strategic plan for service to humanity.<\/p>\n<p style=\"text-align: justify;\">\nAt the institutional level, the leadership must drive the accountability culture and inspire others to buy-in through multilevel awareness workshops and training activities. Sufficient budget and staff must be allocated for accountability audits, as well as incentives and rewards for the time and energy invested by faculty and staff on these activities. More importantly organizational changes must be made to support the accountability culture.<\/p>\n<p style=\"text-align: justify;\">\nProf Tan Sri Sharifah said the work is hard but the dividends derived are great. This include pride in achievement, international recognition, collaboration and increased research grant, accreditation, and student mobility.<\/p>\n<p style=\"text-align: justify;\">\nAdditionally, there will be stakeholder confidence through image and branding and elevation of reputation and most importantly, autonomy.<\/p>\n<p style=\"text-align: justify;\"><img decoding=\"async\" class=\" alignleft\" src=\"https:\/\/www.ukm.my\/news\/images\/stories\/Campus_News_Picture\/AEF3.jpg\" alt=\"\" \/><br \/>\nThe 2nd Asia-Europe Meeting (ASEM) Rectors\u2019 Conference which was opened in Seoul yesterday aims at strengthening academic cooperation among higher education institutions of the 46 member countries of the Asia-Europe Meeting (ASEM).<\/p>\n<p style=\"text-align: justify;\">\nThe ASEM Rectors\u2019 Conference is a biennial meeting between the heads of higher education institutions.\u00a0 The 2nd ASEM Rectors\u2019 Conference, \u201cAsia-Europe University Cooperation: Contributing to the Global Knowledge Society\u201d, attracted more than 80 higher-education experts.\u00a0 It is organised by the Asia-Europe Foundation (ASEF), Korea University (KU) and the ASEAN University Network (AUN).<\/p>\n<p style=\"text-align: justify;\">\n\u201cASEF considers education as central to the development of the individual,\u201d said ASEF Executive Director, Amb Dominique Girard, \u201cASEF has initiated and has been supporting several programmes to strengthen collaboration between education networks and academic institutions in Asia and Europe.\u201d\u00a0 He added:\u00a0 \u201cThe ASEM Rectors\u2019 Conference is one of the centrepieces.\u201d<\/p>\n<p style=\"text-align: justify;\">\nEducation was included as a priority agenda for leaders of the ASEM during the 6th ASEM Summit in Helsinki 2006.\u00a0 The growing level of interdependence between regions in the areas of research and higher education has made interregional dialogue particularly relevant. Furthermore, fostering cooperation between universities in Asia and Europe can contribute to defining the role of higher education in a globalised society.<\/p>\n<p style=\"text-align: justify;\">\nSaid Korea University President Prof Ki-Su Lee: \u201cIn bringing together such a diverse selection of university leaders from Europe and Asia, I believe that the synergies created can greatly assist Korea University to achieve our dual goals of advancing the institution as a leading advocate for educational development in Asia, and in forming global leaders of the future.\u201d<\/p>\n<p style=\"text-align: justify;\">\nFurther development of the ASEM education process and an exchange of ideas on relevant trends on higher education will be examined at the conference.<\/p>\n<p style=\"text-align: justify;\">\nThe AUN has undertaken a wide range of activities both within and beyond ASEAN.\u00a0 It has substantially increased cooperation in higher education between Asia and Europe, including support for the 2nd ASEM Rectors\u2019 Conference.<\/p>\n<p style=\"text-align: justify;\">\nThe ASEM Rectors\u2019 Conference was first organised in 2008 by ASEF in response to the 1st Asia-Europe Meeting of Ministers for Education (Berlin 2008)\u2019s call for structural education cooperation among ASEM partners.<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.ukm.my\/news\/images\/stories\/Icon\/ukmnewsportal.png\" alt=\"\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>WEDNESDAY, 27 OCTOBER 2010 16:05 By Mohd Safar Hasim Pix by Riza Atiq Seoul,\u00a0 27 Oct. 2010 &#8212; Universiti Kebangsaan<a class=\"tukm-readmore\" href=\"https:\/\/www.ukm.my\/news\/archive\/year-2010\/october-2010\/ukm-measures-its-quality-through-kpis-benchmarked-with-international-good-practice\/\">Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":6469,"parent":1410,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-6468","page","type-page","status-publish","has-post-thumbnail","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.ukm.my\/news\/wp-json\/wp\/v2\/pages\/6468","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ukm.my\/news\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ukm.my\/news\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ukm.my\/news\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ukm.my\/news\/wp-json\/wp\/v2\/comments?post=6468"}],"version-history":[{"count":2,"href":"https:\/\/www.ukm.my\/news\/wp-json\/wp\/v2\/pages\/6468\/revisions"}],"predecessor-version":[{"id":6471,"href":"https:\/\/www.ukm.my\/news\/wp-json\/wp\/v2\/pages\/6468\/revisions\/6471"}],"up":[{"embeddable":true,"href":"https:\/\/www.ukm.my\/news\/wp-json\/wp\/v2\/pages\/1410"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ukm.my\/news\/wp-json\/wp\/v2\/media\/6469"}],"wp:attachment":[{"href":"https:\/\/www.ukm.my\/news\/wp-json\/wp\/v2\/media?parent=6468"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}