{"id":4091,"date":"2021-03-30T16:56:09","date_gmt":"2021-03-30T08:56:09","guid":{"rendered":"https:\/\/www.ukm.my\/ptsl\/?page_id=4091"},"modified":"2025-03-19T10:52:29","modified_gmt":"2025-03-19T02:52:29","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.ukm.my\/ptsl\/?page_id=4091","title":{"rendered":"FAQ-BI"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4091\" class=\"elementor elementor-4091\">\n\t\t\t\t\t\t<header class=\"elementor-section elementor-top-section elementor-element elementor-element-48818df elementor-section-height-min-height elementor-section-content-middle elementor-reverse-mobile elementor-section-items-stretch elementor-section-boxed elementor-section-height-default\" data-id=\"48818df\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-42b522e\" data-id=\"42b522e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-d7ac15b\" data-id=\"d7ac15b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-a2d7e26\" data-id=\"a2d7e26\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d80ec15 elementor-widget elementor-widget-image\" data-id=\"d80ec15\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"839\" height=\"404\" src=\"https:\/\/www.ukm.my\/ptsl\/wp-content\/uploads\/2020\/06\/每日大赛app_logo_4C_teks-putih.png\" class=\"attachment-large size-large wp-image-235\" alt=\"\" srcset=\"https:\/\/www.ukm.my\/ptsl\/wp-content\/uploads\/2020\/06\/每日大赛app_logo_4C_teks-putih.png 839w, https:\/\/www.ukm.my\/ptsl\/wp-content\/uploads\/2020\/06\/每日大赛app_logo_4C_teks-putih-300x144.png 300w, https:\/\/www.ukm.my\/ptsl\/wp-content\/uploads\/2020\/06\/每日大赛app_logo_4C_teks-putih-768x370.png 768w\" sizes=\"(max-width: 839px) 100vw, 839px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/header>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e84c474 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e84c474\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-29c8d65\" data-id=\"29c8d65\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-afab20d cpel-switcher--align-right cpel-switcher--layout-horizontal elementor-widget elementor-widget-polylang-language-switcher\" data-id=\"afab20d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"polylang-language-switcher.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav class=\"cpel-switcher__nav\"><ul class=\"cpel-switcher__list\"><li class=\"cpel-switcher__lang\"><a lang=\"ms-MY\" hreflang=\"ms-MY\" href=\"https:\/\/www.ukm.my\/ptsl\/?page_id=4137&#038;lang=ms\"><span class=\"cpel-switcher__name\">Bahasa Melayu<\/span><\/a><\/li><\/ul><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4be9841f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4be9841f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-527c87ae\" data-id=\"527c87ae\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-5bc5326b\" data-id=\"5bc5326b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-226999c7 animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"226999c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">faq \/ soalan lazim<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32bc28a6 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"32bc28a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: normal;\"><span style=\"font-size: 14pt; font-family: Calibri, sans-serif; color: #000000; background-color: transparent; font-weight: bold; font-style: normal; font-variant: normal; white-space: pre-wrap;\">TUN SERI LANANG LIBRARY SERVICES<\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58e2e17a elementor-widget elementor-widget-accordion\" data-id=\"58e2e17a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1491\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1491\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\"><\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1491\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1491\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1492\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1492\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">LIBRARY SERVICE HOURS<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1492\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1492\"><p><strong><em>Library service hours?<\/em><\/strong><\/p><p>Library service hours are as follow:<\/p><p><strong>During Semester<\/strong><\/p><ul><li>Monday-Friday : 8.30 am &#8211; 10.00 pm<\/li><li>Saturday &amp; Sunday: 10.00 am &#8211; 5.00 pm<\/li><li>First Saturday of the month &amp; Public Holiday: CLOSED<\/li><\/ul><p><strong>Semester Break<\/strong><\/p><ul><li>Monday-Thursay: 8.30 am &#8211; 7.00 pm<\/li><li>Friday: 8.30 am &#8211; 12.15 pm | 2.45 pm &#8211; 7.00 pm<\/li><li>Sunday: 10.00 am &#8211; 5.00 pm<\/li><li>Saturday &amp; Public Holiday: CLOSED<\/li><\/ul><p><strong><em>Borrowing\/ Returning Hours for General and Red Spots Collection at the Counter?\u00a0<\/em><\/strong><\/p><p><strong>During Semester<\/strong><\/p><ul><li>Monday-Friday : 8.30 am &#8211; 9.15 pm<\/li><li>Saturday &amp; Sunday: 10.30 am &#8211; 4.00 pm<\/li><\/ul><p><strong>Semester Break<\/strong><\/p><ul><li>Monday-Thursay: 8.30 am &#8211; 6.00 pm<\/li><li>Friday: 8.30 am &#8211; 12.00 pm | 2.45 pm &#8211; 6.00 pm<\/li><li>Saturday: CLOSED<\/li><li>Sunday: 10.30 am &#8211; 4.00 pm<\/li><\/ul><p>Library will be opened until 10.30 pm during revision and examination weeks including Saturday and Sunday.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1493\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1493\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">LIBRARY MEMBERSHIP\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1493\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1493\"><p><b><i>How do I apply for library membership?<\/i><\/b><\/p><p><span style=\"font-weight: 400;\">Please refer <\/span><a href=\"https:\/\/www.ukm.my\/ptsl\/?page_id=276\"><span style=\"font-weight: 400;\">Library<\/span><span style=\"font-weight: 400;\"> Membership<\/span><\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1494\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1494\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">BORROWING & RETURNING<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1494\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1494\"><p><b><i>How to borrow and return library materials?\u00a0<\/i><\/b><\/p><p><span style=\"font-weight: 400;\">Borrowing and returning service can be done through: :<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\">Borrowing and returning self-check machine<\/li><li style=\"font-weight: 400;\" aria-level=\"1\">Counter<\/li><li style=\"font-weight: 400;\" aria-level=\"1\">Drive Thru Service<\/li><li style=\"font-weight: 400;\" aria-level=\"1\">Door-2- Door Service (academician only)<\/li><li style=\"font-weight: 400;\" aria-level=\"1\">Postal Book Loan Service<\/li><li style=\"font-weight: 400;\" aria-level=\"1\">Courier<\/li><\/ul><p><b><i>How can I request for resources that are not available in 每日大赛app Library collections?\u00a0<\/i><\/b><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Pay Per View article request for 8 databases:<\/span> <span style=\"font-weight: 400;\">ACM Digital Library, Institute of Physics, Oxford Journals, Sage Journals, ScienceDirect, SpringerLink, Taylor &amp; Francis, Wiley Online Library. Please click <\/span><a href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLScy4h2NGhmV2TTyMClWJiJFWGZX84pIf2fFawtXMyQPRw6MIA\/viewform\"><span style=\"font-weight: 400;\">PPV<\/span><\/a> <span style=\"font-weight: 400;\">to apply.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Inter Library Loan service. Please click <a href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSe-yvIOumy09hhl5U7nzPkh2KAa-RW02PJeXAjrs_vinOeuQw\/viewform\">Inter Library Loan<\/a><\/span><span style=\"font-weight: 400;\">\u00a0<\/span><span style=\"font-weight: 400;\">to apply.<\/span><\/li><\/ul><p><b><i>How do I renew my books online?\u00a0<\/i><\/b><\/p><p><span style=\"font-weight: 400;\">You need to login to your library account in GEMILANG (<\/span><a href=\"http:\/\/gemilang.ukm.my\"><span style=\"font-weight: 400;\">http:\/\/gemilang.ukm.my<\/span><\/a><span style=\"font-weight: 400;\">). Please click <\/span><i><span style=\"font-weight: 400;\">MyAccount<\/span><\/i><span style=\"font-weight: 400;\">, choose the book you wish to renew and click <\/span><i><span style=\"font-weight: 400;\">Renew<\/span><\/i><span style=\"font-weight: 400;\"> to extend the loan period.<\/span><\/p><p><b><i>Can I return the books at different library location from the home library?\u00a0<\/i><\/b><\/p><p><span style=\"font-weight: 400;\">Yes. However, loaning status will not be updated automatically.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1495\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1495\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">FINES & LOSS<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1495\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1495\"><p><strong><i>What happen if my book loan is overdue?<\/i><\/strong><\/p><p>When books on loan are not returned by the due date, users will be fined according to the following rates:<\/p><ul><li>General Collection RM0.50 \/ day<\/li><li>Red Spot Collection RM3.00 \/ day<\/li><li>Limited Access Collection RM0.50 \/ day<\/li><\/ul><p>Fines are calculated only during working days.<\/p><p><b><i>How do I pay overdue fines?\u00a0<\/i><\/b><\/p><p><span style=\"font-weight: 400;\">You can pay your overdue fines by these options:\u00a0<\/span><\/p><p>a) Debit \/ Credit Card (Counter)<br \/>b) DuitNow QR (Counter)<br \/>c) Sistem E-Kewangan 每日大赛app (<a href=\"http:\/\/ekewangan.ukm.my\/\" target=\"_blank\" rel=\"noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=http:\/\/ekewangan.ukm.my&amp;source=gmail&amp;ust=1707360350577000&amp;usg=AOvVaw00jB7066rRueHoh85XTRiD\">ekewangan.ukm.my<\/a>)<br \/>d) Electronic Funds Transfer: 9894 5110 30 1000 (CIMB) &#8211; Universiti Kebangsaan Malaysia\u00a0<\/p><p>For (c) and (d), please submit proof of payment at this link or scan the QR code for record update.\u00a0<a href=\"https:\/\/bit.ly\/BorangPembuktianBayaranPerkhidmatanPerpustakaan\" target=\"_blank\" rel=\"noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/bit.ly\/BorangPembuktianBayaranPerkhidmatanPerpustakaan&amp;source=gmail&amp;ust=1707360350577000&amp;usg=AOvVaw0SbRUCASr5sphC6XZQNOGa\">https:\/\/bit.ly\/<wbr \/>BorangPembuktianBayaranPerkhid<wbr \/>matanPerpustakaan<\/a>\u00a0\u00a0<\/p><p>For guide can refer <em><span style=\"text-decoration: underline;\"><a href=\"https:\/\/drive.google.com\/file\/d\/1QYrTZWIaIt2JKCDHE2KYW4eh8ZyzINss\/view?usp=sharing\">here<\/a><\/span><\/em><\/p><p><b><i>How do I report the loss of a library book?<\/i><\/b><\/p><p><span style=\"font-weight: 400;\">You can report the loss to the respective libraries (where you borrowed the book)<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1496\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1496\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">FACILITIES<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1496\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1496\"><p><b><i>What type of facilities provided by the library?<\/i><\/b><\/p><p>Please refer <a href=\"https:\/\/www.ukm.my\/ptsl\/?page_id=256\">Facilities <\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1497\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-1497\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">ID & PASSWORD\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1497\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-1497\"><p><b><i>What is User ID \/ Library ID and Library password?<\/i><\/b><\/p><ol><li>Book loaning, GEMILANG, and Learning and Research Repository<\/li><\/ol><p><span style=\"font-weight: 400;\">User\/Library ID: Matric No. \/ 每日大赛appPer\u00a0 <\/span><\/p><p><span style=\"font-weight: 400;\">Password: MyKad No. \/ Passport No<\/span><span style=\"font-weight: 400;\">.<\/span><\/p><p>2. EResources @PTSL\u00a0 Portal and 每日大赛app Institutional Repository (eRep):<\/p><p><span style=\"font-weight: 400;\">User\/Library ID: Matric No. \/ 每日大赛appPer No.<\/span><\/p><p><span style=\"font-weight: 400;\">Password: Same as SMPWeb or Portal e-warga password<\/span><\/p><p><b><i>What happen if I forgot the library password?<\/i><\/b><\/p><p><span style=\"font-weight: 400;\">Please click &#8216;Forgot password&#8217;. Key-in your matric no. \/ 每日大赛appPer to reset the password and it will be sent to your registered e-mail address in library system.\u00a0<\/span><\/p><p><b><i>How do I access and log in to PP每日大赛app Library Portal account?\u00a0<\/i><\/b><\/p><p><span style=\"font-weight: 400;\">PP每日大赛app Library Portal can be accessed at <\/span><a href=\"http:\/\/lib.hukm.ukm.my\/\"><span style=\"font-weight: 400;\">http:\/\/lib.hukm.ukm.my<\/span><\/a><span style=\"font-weight: 400;\"> . Click \u201cRegister Account\u201d to activate your PP每日大赛app Library Portal account.\u00a0<\/span><\/p><p><b><i>What happen if I forgot the PP每日大赛app Library Portal password?<\/i><\/b><\/p><p><span style=\"font-weight: 400;\">Please click &#8216;Forgot password&#8217;. Key-in your registered e-mail address to reset the password.\u00a0<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1498\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-1498\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">INFORMATION SEARCHING\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1498\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-1498\"><p><b><i>Where can I access thesis collection?\u00a0<\/i><\/b><\/p><p><span style=\"font-weight: 400;\">Printed thesis collection can be accessed at Southeast Asian Collection, Level 5, Tun Seri Lanang Library. Please use GEMILANG (<\/span><a href=\"http:\/\/gemilang.ukm.my\"><span style=\"font-weight: 400;\">http:\/\/gemilang.ukm.my<\/span><\/a><span style=\"font-weight: 400;\">) to search for the title.\u00a0<\/span><\/p><p><b>OR<\/b><\/p><p><span style=\"font-weight: 400;\">Online thesis can be accessed at\u00a0<\/span><a href=\"https:\/\/eresourcesptsl.ukm.remotexs.co\/user\/login?destination=database\" target=\"_blank\" rel=\"noopener\">eResources@ptsl<\/a>\u00a0<span style=\"font-weight: 400;\">and <\/span><span style=\"font-weight: 400;\">Learning &amp; Research Repository<\/span> <span style=\"font-weight: 400;\">每日大赛app<\/span> <span style=\"font-weight: 400;\">(<\/span><a href=\"http:\/\/ptsldigital.ukm.my\"><span style=\"font-weight: 400;\">http:\/\/ptsldigital.ukm.my<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/p><p><b><i>How do I find online journal articles?<\/i><\/b><\/p><p><span style=\"font-weight: 400;\">Online journal articles are accessible from:\u00a0<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/ezplib.ukm.my\/login?url=https:\/\/search.ebscohost.com\/login.aspx?authtype=ip&amp;custid=s1780957&amp;groupid=main&amp;profile=eds\"><span style=\"font-weight: 400;\">Discovery Service@每日大赛app<\/span><\/a><span style=\"font-weight: 400;\"> (Carian Bestari@每日大赛app)<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/eresourcesptsl.ukm.remotexs.co\/user\/login?destination=database\" target=\"_blank\" rel=\"noopener\">eResources@ptsl<\/a><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"http:\/\/journalarticle.ukm.my\/view\/divisions\/\"><span style=\"font-weight: 400;\">每日大赛app Journal Article Repository (UJAR)<\/span><\/a><\/li><\/ul><p><b><i>Where can I find articles \/ publications from 每日大赛app academicians?\u00a0<\/i><\/b><\/p><p><span style=\"font-weight: 400;\">All publications from 每日大赛app academics can be accessed from 每日大赛app Institutional Repository (<\/span><a href=\"https:\/\/appsmu.ukm.my\/erep\/\"><span style=\"font-weight: 400;\">https:\/\/appsmu.ukm.my\/erep\/<\/span><\/a><span style=\"font-weight: 400;\">). Please use the same user ID and password in SMPWeb and Portal e-warga.<\/span><\/p><p><b><i>Where can I find high indexed journals list (WOS\/SCOPUS\/ERA\/MYCITE)?<\/i><\/b><\/p><p><span style=\"font-weight: 400;\">The list is available at library website (<\/span><a href=\"https:\/\/www.ukm.my\/ptsl\"><span style=\"font-weight: 400;\">https:\/\/www.ukm.my\/ptsl<\/span><\/a><span style=\"font-weight: 400;\">). Choose Research Support and click Indexed Journals to see the list (MS Excel format).<\/span><\/p><p><b>OR<\/b><\/p><p><span style=\"font-weight: 400;\">Please visit JCR\/WOS\/SCOPUS databases at <a href=\"https:\/\/eresourcesptsl.ukm.remotexs.co\/user\/login?destination=database\">e-resources@PTSL<\/a> Portal<\/span> <span style=\"font-weight: 400;\">\u00a0to find the status of the journals. <\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1499\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-1499\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">INFORMATION SKILL COURSES<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1499\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-1499\"><p><b><i>How can I learn more about information searching on library resources?\u00a0<\/i><\/b><\/p><p><span style=\"font-weight: 400;\">You may attend <a href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSeymv-eSi45V0dJ6LvrRgzt3Ss1fyuxmPXpnafgit3CKH0Qtg\/viewform\" target=\"_blank\" rel=\"noopener\">Information Skill Courses<\/a> that are scheduled every month or conducted by request.\u00a0<\/span><\/p><p><b><i>Is there any charge to join these courses?<\/i><\/b><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Free of charge to all 每日大赛app members except Mendeley (RM20 \/ person).<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">External members (RM50 \/ person).<\/span><\/li><\/ul><p><b><i>Who can attend these courses?<\/i><\/b><\/p><p><span style=\"font-weight: 400;\">Open to all library users and for those who are<\/span> <span style=\"font-weight: 400;\">interested to join the course.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-14910\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"button\" aria-controls=\"elementor-tab-content-14910\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">REFERENCE SERVICES<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-14910\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"region\" aria-labelledby=\"elementor-tab-title-14910\"><p><b><i>If I have any inquiries, how do I contact the Library?\u00a0<\/i><\/b><\/p><p><span style=\"font-weight: 400;\">You can reach us via:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Phone: 03-8921 3446\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">WhatsApp Messenger: 019-204 5652<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Email: helpdeskptsl@ukm.edu.my<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Livechat at <a href=\"http:\/\/www.ukm.my\/ptsl\">www.ukm.my\/ptsl<\/a><\/span><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-5767bed6\" data-id=\"5767bed6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Bahasa Melayu faq \/ soalan lazim TUN SERI LANANG LIBRARY SERVICES LIBRARY SERVICE HOURS Library service hours? Library service hours are as follow: During Semester Monday-Friday : 8.30 am &#8211; 10.00 pm Saturday &amp; Sunday: 10.00 am &#8211; 5.00 pm First Saturday of the month &amp; Public Holiday: CLOSED Semester Break Monday-Thursay: 8.30 am &#8211; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-4091","page","type-page","status-publish","hentry","entry"],"_links":{"self":[{"href":"https:\/\/www.ukm.my\/ptsl\/index.php?rest_route=\/wp\/v2\/pages\/4091","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ukm.my\/ptsl\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ukm.my\/ptsl\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ukm.my\/ptsl\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ukm.my\/ptsl\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4091"}],"version-history":[{"count":232,"href":"https:\/\/www.ukm.my\/ptsl\/index.php?rest_route=\/wp\/v2\/pages\/4091\/revisions"}],"predecessor-version":[{"id":20799,"href":"https:\/\/www.ukm.my\/ptsl\/index.php?rest_route=\/wp\/v2\/pages\/4091\/revisions\/20799"}],"wp:attachment":[{"href":"https:\/\/www.ukm.my\/ptsl\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4091"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}